1. Booking

1.1 Bookings will be effective after confirmation by Ambasel Tour and Travel.
1.2 Before confirmation of the booking by Ambasel Tour and Travel the client has to agree with the offered itinerary, the total tour price, and the Terms and Conditions as provided.

2. Payment

2.1 At the time of confirmation a 30% deposit of the total confirmed tour price is required.
2.2 The remaining 70% of the total confirmed tour price is payable before or upon arrival, prior to the commencement of the confirmed tour.
2.3 If complete payment has not been made as per above Ambasel Tour and Travel is not obliged to conduct the tour.

3. Price adjustment

3.1 Ambasel Tour and Travel reserves the right to adjust the total confirmed tour price in case of any unforeseen price increment after confirmation of the booking up to 49 days before the start of the tour. The client has the right to reject this increment in which case Ambasel Tour and Travel will cancel the confirmed booking and in such an event only agrees to refund all monies already paid and received from the client.

4. Cancellation

4.1 Any cancellation of a confirmed booking must be done in writing. Cancellations are subject to the following charges:

• 49 days or more prior to departure: a handling fee of 75 USD.
• 29 days to 48 days prior to departure: 20% of the total confirmed tour price
• 8 days to 28 days prior to departure: 50% of the total confirmed tour price
• 7 days or less prior to departure: 100% of the total confirmed tour price

4.2 Special cancellation fees may apply for third-party bookings
4.3 Ambasel Tour and Travel reserves the right to cancel the tour without prior notification in case of circumstances beyond its control and in such an event only agrees to refund all monies already paid and received from the client.

5. Changes and Alterations

5.1 Ambasel Tour and Travel shall be entitled to, and may in its sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the tour due to any circumstances (including, but not limited to, war or threat of war, sabotage, civil disturbance, quarantine, government intervention, weather conditions or other unexpected occurrences) beyond the reasonable control of Ambasel Tour and Travel.

5.2 In the unlikely event of a vehicle breakdown that is beyond the control of Ambasel Tour and Travel and beyond immediate repair, Ambasel Tour and Travel will arrange alternative means of transport in the fastest possible time. Ambasel Tour and Travel reserves the right to alter the itinerary accordingly in order to make up for any time lost due to unforeseen circumstances.

5.3 No refunds are given for circumstances arising beyond Ambasel Tour and Travel control.

5.4 Changes and alterations requested by the client(s) are, within reason, handled free of charge by Ambasel Tour and Travel. Any additional cost by third-party bookings arising from these changes or alterations is payable by the client.

6. Liability

6.1 The client fully understands the risk inherent in traveling to a developing country and undertakes the tour at his/her own risk. The client is medically fit, in good physical and mental health, and is able to embark on the tour. The client agrees and concedes that Ambasel Tour and Travel, its representatives, and its employees shall not be responsible for loss or damage to possessions, injury or illness to the client, or loss of life or consequential damages which might occur from any cause whatsoever.

6.2 Ambasel Tour and Travel only acts as an agent for its client in all matters relating to the providers of accommodation, any means of transport, and other third-party suppliers, and all bookings will be subject to the Terms and Conditions of the third-party supplier. Ambasel Tour and Travel cannot be held liable for injury, death, damage, loss, accident, or delay that may be caused by the third-party supplier.

6.3 Ambasel Tour and Travel’s liability to passengers carried in its own vehicles is governed by the laws of Ethiopia and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises.

6.4 Ambasel Tour and Travel reserves the right to employ subcontractors to carry out any or all parts of the services agreed to be supplied and in any event of the exercise of such right the terms of clause 6.3 relating to Ambasel Tour and Travel’s liability shall apply.

6.5 The carriage and storage of all baggage and personal effects are at all times the client’s risk and Ambasel Tour and Travel will not accept any liability for any loss or damage of baggage or personal effects.

7. Insurance

7.1 All insurance is solely the responsibility of the client. Before a client commences a tour, he/she should arrange his/her own insurance with protection for the full duration of the travel, to cover personal injury, medical expenses, repatriation expenses, and loss or damage of luggage. If a client falls ill, all hospital expenses, medical expenses, doctor’s fees, repatriation costs, etc. are the client’s responsibility and Ambasel Tour and Travel shall not be liable for any refund of the confirmed tour price whatsoever. Insurance to cover the cancellation of the confirmed tour is strongly recommended.